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Customer Support Specialist

Job Title

Customer Support Specialist


Perth, Australia

Who We Are?

Centric Mining Systems is changing the way the Mining Industry looks at its business. We deliver innovative and disruptive concepts and software products that empower the operational and executive decision makers to use knowledge more effectively and innovatively than they ever thought they could.

We are a collection of diverse and highly motivated software professionals delivering technology that unlocks the value that exists in the vast quantity of data collected along the mining value chain from model to marketing.

We operate globally from Perth, Australia and from Sudbury, Canada and with our global partners.

Who You Are

You are a recently graduated IT professional who aspires to be involved in the delivery of products and services related to business intelligence and systems integration.

You are familiar with the technologies used to implement a typical business intelligence solution.

You want to join a global player in this space by applying your knowledge to real solutions on a global scale.

You enjoy working with teams and thrive in an environment where your personal and professional skills are challenged and upgraded on an ongoing basis.

What We Need

We need you to join our Perth-based team as a Customer Support Specialist and support our current and future customers and partners domestically and internationally.We need you to become familiar with our Centric System; sophisticated software technology used to collect, aggregate and deliver mining knowledge from across the value chain.

We need you to learn and take directions from senior staff, to provide system configuration, integration and support services to meet the technical and business requirements of our existing and future install base.

We need someone who works well in a team as opposed to out on their own. We need someone that both contributes to the collective experience of the team, while understanding that success is only achieved by recognizing the strengths and experience of others.

What You Bring To The Table
  • Tertiary education in a computer or software related field
  • Knowledge of Microsoft SQL Server and its related technologies, either gained on the job or through tertiary education
  • Demonstrable understanding of database objects and structures
  • High attention to detail to allow you to complete QA/QC functions as requested
  • Good communication, time management and goal setting skills
  • Experience in the mining or mineral resource sector is considered an asset
Why Centric In Perth?

Working with Centric Mining Systems, you will benefit from a progressive and high energy work environment, generous personal and professional development strategies, and competitive remuneration packages.

You will benefit from a highly cohesive work environment with teammates from all over the world that share common goals.

How To Apply

Please submit your Resume and Cover Letter to careers@centricminingsystems.com

Only candidates being considered for the role will be contacted.

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